Greygum Software

The usual method of buying Greygum packages is to order from your preferred educational software reseller. Your local reseller is able to provide good technical support and advice.

If you prefer, you can place an order directly with Greygum Software -

fax your order (preferably on school letterhead) to 07 5545 0233
use the website shopping cart to build and pay for your order by credit card or PayPal (Australian orders only)
send us an email with your order details and shipping address - we will contact you for payment details
call us on 07 5545 4237 and place your order over the phone

We can usually ship your order within 24 hours. Our Australian Business Number is ABN 36 069 716 276.

FREIGHT CHARGES AND DELIVERY TIMES

Within Australia	Outside Australia
Most orders are shipped by Express Post and should reach capital city addresses the next working day. Greygum charges a fixed post and packing fee of $11 per order, regardless of its size or value. This fee does not apply to back-ordered items.	Goods are sent by air mail unless other arrangements are specified by the purchaser. Freight is charged at cost.

PAYMENT

Non-credit card orders are shipped with an invoice. Unless other arrangements have been made, payment is required within 14 days of receipt of the invoice.

ON-APPROVAL ORDERS

All of the Greygum software we distribute is available to educational institutions on 30 days approval (one title at a time please!). However, we do ask that you pay for shipping in both directions. Please note that some dealers are unable to offer this service.

RETURNS

Packages returned must be in mint condition (that is, suitable for resale). Greygum will not accept on-approval packages returned containing CDs with scratches or fingerprints, or manuals with dog-ears. Packages that have been inappropriately packed and damaged in transit will not be accepted. On-approval items carrying a school stamp, library ID or sticker are not returnable.

REPLACEMENTS

It is usually possible to replace lost or damaged CDs or print materials, for a small fee. Proof of purchase is required. If a CD fails within 14 days of purchase please contact us immediately for a free replacement.

SUPPORT OUTSIDE AUSTRALIA

We recommend that you contact the reseller from whom you purchased the package. A list is provided on the Resellers page. However, if there is a problem contacting your reseller, then you should email Greygum's support team directly.

LICENCES

We offer the following types of licences:

Single user licence
Site licence
Off-campus licence (Greygum Software only)

Single user licence

A single user licence is exactly what is says: it's a licence to install and use the software on just one computer.

Site licence

When it comes to buying a site licence, each software publisher has different requirements. Here are all the details about what applies to the packages on this website.

Greygum Software
4Mation Educational Resources

The purchase of one copy of a package allows the purchaser to install and use the software on one computer only.
The purchase of two copies of a package by an educational institution constitutes a site licence. The software may be installed on a network or on any number of stand-alone computers that are owned by the purchasing institution and are situated within one campus of the institution.

Exceptions

Special site licence provisions exist regarding Maths Circus Act 4 and Maths Circus Act 5.
If a school already owns a site licence for Maths Circus Act 1 it needs only to purchase one Act 4 to obtain a site licence.
If a school already owns a site licence for Maths Circus Act 2 it needs only to purchase one Act 5 to obtain a site licence.

In the case of SpinWorks, one copy constitutes a site licence.

Off-campus licence

An off-campus licence is available for institutions using laptops. Provided the institution has a site licence, the software may be installed on any number of laptops that are owned by or leased out to staff or students, provided one extra copy is purchased for every 20 laptops on which it is installed. Thus for installation on 35 laptops, the institution would need to purchase four copies of a package (two for the site licence, one for the first 20 laptops and another for the remainder).

4Mation Educational Resources

There are two versions of 4Mation’s packages: The single user version is for use with one computer only. The site licence version may be used on any number of computers within the purchasing institution. Institutions may upgrade an existing single user version to a site licence at any time. We can supply information about mixed-platform site licences on request.

Extra CDs for Site Licences

For all Greygum titles, extra CDs are available to schools owning a site licence. They cost between $6 and $10 each (depending on quantities, GST inc.). Contact us for details about other titles.

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