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We hope that you will never need to contact us with software problems. In order to survive the harsh environment of a school - many users with differing ability levels, multiple platforms of varying vintage, frequent rotation of IT staff - we go to great lengths to make our software as robust and user-friendly as possible. Consequently, calls on our support staff are remarkably few, despite a large installed base. Nonetheless, difficulties do arise. Some of the more common ones are listed below. If you can't find the answer you're looking for here, please contact our support staff .
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