How to order
- fax your order (preferably on school letterhead) to 07 5545 0233
- use the website shopping cart to build and pay for your order by credit card or PayPal (Australian orders only)
- send us an email with your order details and shipping address - we will contact you for payment details
- call us on 07 5545 4237 and place your order over the phone
FREIGHT CHARGES AND DELIVERY TIMES
Within Australia |
Outside Australia |
| Most orders are shipped by Express Post and should reach capital city addresses the next working day. Greygum charges a fixed post and packing fee of $11 per order, regardless of its size or value. This fee does not apply to back-ordered items. |
Goods are sent by air mail unless other arrangements are specified by the purchaser. Freight is charged at cost. |
PAYMENT
ON-APPROVAL ORDERS
All of the Greygum software we distribute is available to educational institutions on 30 days approval (one title at a time please!). However, we do ask that you pay for shipping in both directions. Please note that some dealers are unable to offer this service.
RETURNS
Packages returned must be in mint condition (that is, suitable for resale). Greygum will not accept on-approval packages returned containing CDs with scratches or fingerprints, or manuals with dog-ears. Packages that have been inappropriately packed and damaged in transit will not be accepted. On-approval items carrying a school stamp, library ID or sticker are not returnable.REPLACEMENTS
It is usually possible to replace lost or damaged CDs or print materials, for a small fee. Proof of purchase is required. If a CD fails within 14 days of purchase please contact us immediately for a free replacement.SUPPORT OUTSIDE AUSTRALIA
LICENCES
We offer the following types of licences:
- Single user licence
- Site licence
- Off-campus licence (Greygum Software only)
Single user licence
A single user licence is exactly what is says: it's a licence to install and use the software on just one computer.
Site licence
When it comes to buying a site licence, each software publisher has different requirements. Here are all the details about what applies to the packages on this website.
- Greygum Software
- 4Mation Educational Resources
Greygum Software
- The purchase of one copy of a package allows the purchaser to install and use the software on one computer only.
- The purchase of two copies of a package by an educational institution constitutes a site licence. The software may be installed on a network or on any number of stand-alone computers that are owned by the purchasing institution and are situated within one campus of the institution.
Exceptions
- Special site licence provisions exist regarding Maths Circus Act 4 and Maths Circus Act 5.
If a school already owns a site licence for Maths Circus Act 1 it needs only to purchase one Act 4 to obtain a site licence.
If a school already owns a site licence for Maths Circus Act 2 it needs only to purchase one Act 5 to obtain a site licence.- In the case of SpinWorks, one copy constitutes a site licence.
Off-campus licence
An off-campus licence is available for institutions using laptops. Provided the institution has a site licence, the software may be installed on any number of laptops that are owned by or leased out to staff or students, provided one extra copy is purchased for every 20 laptops on which it is installed. Thus for installation on 35 laptops, the institution would need to purchase four copies of a package (two for the site licence, one for the first 20 laptops and another for the remainder).
4Mation Educational Resources
There are two versions of 4Mation’s packages: The single user version is for use with one computer only. The site licence version may be used on any number of computers within the purchasing institution. Institutions may upgrade an existing single user version to a site licence at any time. We can supply information about mixed-platform site licences on request.