Fitzroy Readers Upgrade for Windows 7 and 8
If you have upgraded your PC to Windows 7 or 8, or if you have recently installed Fitzroy Talking Readers on your Windows PC, you may get an error message saying that the Fitzroy Readers software is incompatible with 64-bit Windows.
To upgrade your Fitzroy Readers software, click on the appropriate link(s) below to download the patch. The patch is in the form of a ZIP file. When the patch is downloaded to your PC, double-click the ZIP file to open it. Then copy all the files in it to your Fitzroy Readers installation folder (usually C:\GREYGUM\FITZROY by default), replacing old versions when prompted.
The patch is not a full installation. You need to have the old software already installed on the target PC before you patch it. If the old software is not already on the target PC you have a number of options available to get it there...
1. Firstly, try installing from the original CDs. A lot of the earlier CDs have a 32-bit installer, even though the Readers software is only 16-bit. That means that the installation will work, but when it finishes it tries to run the Readers software, which fails. That looks like the installation has failed when in fact it hasn't. In this case, you can go ahead and patch the installed software, as described above.
2. However, if the CD has a 16-bit installer, you will get the 64-bit compliance error message straight away, and you can't go down that path. So, if you still have the Readers software installed on another PC, patch that installation and copy the patched folder onto your new PC. You will have to organise your own shortcuts to the software at that point because copying is not the same as an installation.
3. If you don't have the Readers software on an older PC, then the only course left to you is to use your CDs to install it on an older PC, patch it and copy it to the new PC.
4. If all the above fails, you still have recourse to our generous upgrade policy.
When you run the software the first time, you may get an error message to the effect that THREED32.OCX is not registered, or missing. In that case, you'll need to register the newly installed OCX files. To do that, go to All Programs, Accessories, and RIGHT-CLICK on Command Prompt. Choose "Run as Administrator". Then at the command prompt, type...
regsvr32 c:\greygum\fitzroy\threed32.ocx <enter>
regsvr32 c:\greygum\fitzroy\mci32.ocx <enter>
regsvr32 c:\greygum\fitzroy\picclp32.ocx <enter>
regsvr32 c:\greygum\fitzroy\comdlg32.ocx <enter>
The Fitzroy Readers software and bonus applications should then work correctly. Please report any problems to our support team .